For nearly three decades, Callaway Carriers has epitomized customer-centricity in the logistics and commercial trucking industry. With a fleet of 45 commercial trucks and trailers, this Missouri-based full load carrier seamlessly transports shipments in collaboration with shippers, receivers, and third-party companies. Callaway’s unwavering commitment to reliability has earned them widespread recognition as a trusted service provider, and their dedication to safety has been acknowledged by the esteemed Missouri Trucking Association.
While Callaway enjoys a well-established reputation as a reliable carrier, the company recognized the need to augment their operations with integrated solutions that offer comprehensive insights. They sought visibility into their fleet operations, seamless integration with third-party load delivery management systems, streamlined IFTA fuel tax reporting, and driver-friendly ELD technology. Furthermore, they prioritized safety, ease of use, and time savings for both Callaway and their drivers.
Callaway Carriers confronts an ongoing driver shortage
John Lummis, Callaway’s personnel and safety director, endeavors to retain top-tier talent by adopting a supportive approach that values safety. He seeks a solution that enables performance monitoring without intruding unnecessarily, allowing him to strike a balance between safety and driver satisfaction.
A Tailor-Made Solution in Smart Fleet Management
After careful research and deliberation, Lummis selected Zonar smart fleet management solutions, recognizing the perfect synergy between cutting-edge fleet technology and driver-friendly solutions that align with Callaway’s approach to driver retention.
Deep Dive into Real-Time Fleet Operations
Leveraging Zonar Ground Traffic Control, a secure online portal, Lummis gains access to a real-time overview of Callaway’s fleet operations and safety performance. This empowers him to delve into crucial metrics, such as precise vehicle locations and instances of unsafe driver behavior or events. While respecting drivers’ privacy and professionalism, Lummis can scrutinize safety-related vehicle performance data and promptly address any concerns based on objective insights.
Streamlined ELD Compliance
Covering extensive distances across states, Callaway’s drivers must adhere to the FMCSA’s ELD mandate. Zonar Logs provides them with a solution that simplifies logging and hours management, ensuring compliance with Hours of Service (HoS) regulations during roadside inspections.
Seamless Integration for Digital Load Delivery
As a full truckload carrier, Lummis requires comprehensive insights into load deliveries. By seamlessly integrating McLeod Software LoadMaster with Zonar-enabled tablets, drivers can effortlessly swap and hitch trailers while relying on the integrated solution to record these transactions. No longer burdened by time-consuming phone calls at loading docks, drivers can swiftly navigate logistics and maximize their time on the road, ultimately earning more income per mile traveled.
Finding Quality Drivers
Thanks to streamlined drop-off, pick-up, and digital load transfer processes, Callaway has experienced notable growth. By ensuring drivers stay on the road and earn a satisfactory income, Callaway has become a preferred truckload carrier, attracting more business and fostering driver satisfaction.
Industry Recognition Amplified
Callaway Carriers’ seamless integration of Zonar and McLeod solutions has earned them the esteemed designation of Gold Preferred Carrier by project44, a prominent supply chain visibility platform. Among tens of thousands of full truckload carriers in project44’s network, this recognition underscores Callaway’s unwavering commitment to customer satisfaction and positions them as a carrier of choice.
Revolutionizing IFTA Fuel Tax Reporting
By eliminating the manual completion of error-prone IFTA fuel tax reporting forms, Callaway has transformed the process into a seamless transaction handled effortlessly through Ground Traffic Control. This paperless approach eliminates wasted driver time and mitigates human errors, allowing drivers and dispatchers to focus on their core responsibilities: keeping the wheels turning.
Lummis affirms, “Zonar technology has facilitated numerous safety benefits while seamlessly integrating with our existing systems to drive operational efficiencies. With the transition from paper to digital reporting and the identification and resolution of safety issues, both the company and our drivers have saved valuable time and money.”
